Reference

What You Agree To When You Use movi4u

These terms set out the rules that apply to your movi4u account — how deposits through bKash, Nagad, and Rocket are handled, what you can access, and what we expect from you.

Account-holder agreementbKash, Nagad, Rocket coveredBangladesh-region eligibilityMobile and desktop accessSubject to local law

Explore the Lobby Read FAQ

How Our Terms Govern Your Account

movi4u Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Opening an account on movi4u means you accept these terms in full. They apply from the moment your account is created and stay in place for as long as you hold it. We may update these terms when our services change — we will notify you

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through the contact method on your account before any material change takes effect. Your wallet activity, including deposits via bKash, Nagad, and Rocket, is processed under these terms. Each transaction you initiate through your account wallet is subject to the rules set out here, including our
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verification steps. Withdrawals follow a confirmation process: we check that the outgoing wallet matches the one used to deposit, which keeps your funds moving to the right account. If we identify a mismatch during that step, we will contact you directly before releasing the payment. These
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terms do not override local law. Where Bangladeshi law or the rules of an eligible region place an additional requirement on us, those requirements take precedence. If any section of these terms is found to be unenforceable, the rest of them continue to apply. Your continued
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use of the lobby after a notified update counts as acceptance of the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About Your Terms Questions

If something in these terms is unclear, or you need to flag a concern about your account or a transaction, our support team can help. You can reach us through live chat from inside your account, or by email for anything that needs a written record. For wallet disputes involving bKash, Nagad, or Rocket transactions, email is the channel we recommend so there is a clear trail for both sides.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

We hold your account data under the obligations set out in these terms. That includes your registered wallet details — bKash, Nagad, or Rocket numbers — your login history, and your transaction record. We do not share that data with third parties except where required by law or to process a payment through the relevant wallet provider. You can request a summary of the data we hold on your account by contacting support in writing. If you want a detail corrected, the same route applies — email with your account reference and what needs updating.

Data Retention We keep your account and transaction records for as long as your account is active and for any period required by applicable law after closure.

Wallet Security Your linked bKash, Nagad, or Rocket number is stored in encrypted form. We never display the full number in your dashboard or in support correspondence.

Account Access Control Login uses OTP verification tied to your registered mobile number. If you lose access, contact support with your account email and wallet reference to verify identity.

Data Requests To see, correct, or remove data we hold about you, email support with your account reference. We respond to written requests within the timeframe local law requires.

Common Questions About These Terms

These are the questions we get most often about how our terms work, what they cover, and what happens when something goes wrong with an account or wallet transaction.

They apply from the moment you complete account registration. Using the lobby, making a deposit, or placing any wager confirms that you have read and accepted them.

We will notify you via the contact method registered to your account before any material change takes effect. Continuing to use your account after that notice counts as acceptance.

Contact support by email with your transaction reference and the wallet number involved. We trace the payment against our records and respond in writing with our findings.

Access depends on your location and local law. We serve eligible regions only. If local regulations in your area restrict this type of service, these terms do not override that.

Email support with your account reference and a written request. We will provide a summary of the data we hold, within the timeframe required by applicable law.

Local law takes precedence. If a section of our terms cannot be enforced in your jurisdiction, the remaining sections continue to apply to your account without change.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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What You Agree To When You Use movi4u

Reach Us About Your Terms Questions

Account Security and Data Under These Terms

Common Questions About These Terms

01 When do these terms come into effect for my account?

02 How will I know if the terms have been updated?

03 What happens if there is a dispute about a bKash or Nagad transaction?

04 Can I use movi4u if I am outside Bangladesh?

05 How do I request a copy of the data movi4u holds on me?

06 What if part of these terms conflicts with local law?

Terms & Conditions

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